Greg and I recently read an article where a major managed print services company decided they would start calling themselves an IT services company. I guess Hoping that would make them one. Listen in as Greg and I discuss the realities of the document imaging channel transitioning into IT services.
NEXERA, BEI Services has data on over 4 million print devices. This data includes service activity from nearly 15,000 service technicians. The database has the information to help the industry align service cost with an ever changing marketplace. Today the data is screaming and the industry's leaders must listen. This conversation will open the book on what exactly the data can over its users.